Watch Servicing

At Mansors Jewellers we pride ourselves on our strong watchmaking heritage. For three generations of watchmaking our name has been synonymous with “all things watches”. We are passionate watch lovers who take great pride in showcasing exquisite luxury timepieces, with thorough product knowledge and expertise, which enable us to provide you with the most informative, professional, and friendly customer service.

Our watch heritage has paved the way for Mansors Jewellers to be recognised as the Official Service Centre for Rolex in New Zealand. As the Official Service Centre we provide extensive after-care service for every Rolex timepiece. As well, we provide onsite servicing for all other major brands of watches.

We are also agents for the following brands:

Cartier, Panerai, Omega, Chopard, Breitling, Tudor, Tag Heuer, Longines, Bertolucci, Maurice Lacroix and Oris.

Our Workshop

Mansors Jewellers have a fully equipped state-of-the-art workshop on our premises, with three full-time Rolex trained watchmakers who are up to date with all aspects of servicing and technology.

Rolex Servicing

To service a Rolex watch the following mandatory work is carried out: new case kit including glass gaskets, crown, case tube, tube gaskets and back gaskets; replacement of seals and pressure test; cleaning and lubrication of the movement; and grooming and cleaning of both the case and bracelet. According to the age of the watch it may require the replacement of worn movement parts, which will be at an additional cost to the service cost.

The turnaround for a Rolex service is approximately 4 weeks.

Mansors Guarantee

We offer a one-year and a two-year guarantee on the watch repair depending on the age and brand of the watch. We stand by our workmanship. Any damage or deterioration as the result of an accident or mishandling is exempt from this guarantee, and the guarantee will also be void should there by any intervention by a non-authorised third party or the addition of any non-authentic components or accessories to the watch.

Servicing Other Brands

Mansors Jewellers are able to provide after-care services for all watch brands carried in store, together with the brands referred to above.